Experience Audit

Experience Audit

Capture customer sentiment around ‘moments of truth’ with our experience audit solutions and drive CX, brand advocacy, retention, and loyalty.

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Capture Actionable Feedback . Drive Growth

Our proven, end-to-end solution will help you capture feedback, glean insights, and drive performance. Our bouquet of SaaS experience audit solutions combined with our research, analytics, and consulting expertise will help you proactively identify and resolve customer issues ahead of time.

Uncover customer loyalty drivers, prevent churn, increase product adoption and ultimately drive growth with our scalable, multi-channel experience audit solutions.

Our Solutions

NPS Survey Tool

NPS Survey Tool

With omni-channel survey administration, intuitive list management, powerful data visualization and ease of self-service, our SaaS NPS tool will help

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Influencer Marketing

Influencer Marketing

Engage with and manage real-time conversations with your influencers through mobile apps with geo location capabilities, omni-channel journeys, and optimized

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Gamification

Gamification

Create excitement and personalized customer engagement through badges, levels, leaderboards, simulations, etc. Our tailored gamification design solutions can increase time

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Campaign & Contest Execution

Campaign & Contest Execution

From ideation to design, programming, administration, and prize fulfillment, our end-to-end services help you in creating fun and interactive marketing

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Couponing

Couponing

Distribute unique mobile coupons to your customers, channel partners, employees, and influencers, using email, custom links, or chatbots. Easy integration

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Referrals

Referrals

Grow your sales through the power of customer referrals. Automatically reward your superstar referrers through one-click integrations.

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Case Studies

Hospitality

Guest Loyalty Case Study

How India's leading hospitality chain with maximum number of owned hotels drove superior guest experience and engagement through their loyalty program.

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Cements

Channel Loyalty & Transformation Case Study

How the brand synonymous with cement in the Indian market drove deeper ENGAGEMENT, and LIFETIME VALUE across the channel value chain

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Coalition Loyalty Program

Multi-Brand Coalition Loyalty Case Study

How we partnered AI Tayer Group to create on of the largest multi-brand loyalty programs in the middle East featuring real-time earning & burning of points.

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LAMINATES

Channel Engagement Program Case Study

How one of india's leading laminate brands drove performance and deepened engagement with dealers and influencers.

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