Program Management Services

Program Management Services

Ensure seamless marketing operations by leveraging the wealth of experience of our program managers. From campaign management to end-to-end reward fulfillment, to creative and operational support services to referrals and lead management, our team of program managers will work very closely with your marketing and technology teams to deliver a truly exceptional member experience.

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One Stop Shop

From ideation to design, programming, administration, and prize fulfillment, our end-to-end program management services help you in running super-efficient marketing operations.

Turn customers into brand advocates. Reward your superstar referrers. Launch mobile first campaigns. Run highly engaging lucky draws and online sweepstakes. Distribute unique mobile coupons. All this and more, delivered by team of experienced program managers.

Our Solutions

Strategic Consulting Services

Strategic Consulting Services

From transforming your digital journey to personalizing your customer engagement, from accelerating brand exposure to creating consistent customer experiences across

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Reporting And Analytics

Reporting And Analytics

Our reporting and analytics services help you derive insights from data and turn them into actions. Unlock value in your

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Helpdesk

Helpdesk

Deliver exceptional customer service with our help-desk services. Centralized and de-centralized multi-lingual contact centers. Not just over inbound calls, our

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Rewards Fulfillment

Rewards Fulfillment

Create personalized engagement and manage consumer promotions, rewards programs, sales team incentives, and loyalty campaigns through our end-to-end rewards fulfilment

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Campaign & Contest Execution

Campaign & Contest Execution

From ideation to design, programming, administration, and prize fulfillment, our end-to-end services help you in creating fun and interactive marketing

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Experience Audit

Experience Audit

Manage all your CX needs from NPS, to structured surveys, opt-in feedback, and more. Understand customer behavior to design interventions

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Case Studies

Hospitality

Guest Loyalty Case Study

How India's leading hospitality chain with maximum number of owned hotels drove superior guest experience and engagement through their loyalty program.

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Cements

Channel Loyalty & Transformation Case Study

How the brand synonymous with cement in the Indian market drove deeper ENGAGEMENT, and LIFETIME VALUE across the channel value chain

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Coalition Loyalty Program

Multi-Brand Coalition Loyalty Case Study

How we partnered AI Tayer Group to create on of the largest multi-brand loyalty programs in the middle East featuring real-time earning & burning of points.

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LAMINATES

Channel Engagement Program Case Study

How one of india's leading laminate brands drove performance and deepened engagement with dealers and influencers.

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