Strategic Consulting Services

Strategic Consulting Services

From transforming your digital journey to personalizing your customer engagement, from accelerating brand exposure to creating consistent customer experiences across channels, our strategic consulting services leverage our in-depth insights with practical expertise in operations to help you acquire, grow and retain customers.

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Insights Into Action

From bringing your growth plans to life to insight-driven customer marketing, from designing structured feedback mechanism, to engagement efforts through gamification, our job is to come up with solutions that work for you.

For the last 20 years, our team of experienced consultants have delivered value to more than 150 customer centric businesses across diverse industries such as Manufacturing, Retail, FMCG, Travel & Hospitality, Real Estate and Healthcare. We will help you take big, transformative steps in your quest to drive growth and revenues.

Our Solutions

Reporting And Analytics

Reporting And Analytics

Our reporting and analytics services help you derive insights from data and turn them into actions. Unlock value in your

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Helpdesk

Helpdesk

Deliver exceptional customer service with our help-desk services. Centralized and de-centralized multi-lingual contact centers. Not just over inbound calls, our

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Rewards Fulfillment

Rewards Fulfillment

Create personalized engagement and manage consumer promotions, rewards programs, sales team incentives, and loyalty campaigns through our end-to-end rewards fulfilment

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Campaign & Contest Execution

Campaign & Contest Execution

From ideation to design, programming, administration, and prize fulfillment, our end-to-end services help you in creating fun and interactive marketing

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Experience Audit

Experience Audit

Manage all your CX needs from NPS, to structured surveys, opt-in feedback, and more. Understand customer behavior to design interventions

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PROGRAM MANAGEMENT

PROGRAM MANAGEMENT

Ensure seamless deployment of your loyalty program by leveraging the wealth of experience of our program managers. From promotional offers

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